Workforce Development Corporation

Job Description

These programs will be co-designed by New Yorkers with disabilities and contracted organizations to develop a model for the use of participatory practices in government service design, uncover best practices for increasing accessibility in the workforce, and address the extensive unmet needs of a frequently overlooked group. The SPM will support the contracting, onboarding and oversight of providers and a service design firm via a competitive RFP. As well as partner closely with the service design firm, providers, and community members in the co-design of the program models, then support those providers in the implementation and evaluation of those program models. In addition to this initiative, the SPM will oversee the co-design of additional workforce training programs as needed and share learnings from the initiative with other SBS staff to support the use of accessibility and participatory co-design practices agency wide. The position will report directly to the Executive Director, Training at the NYC Department of Small Business Services. They will work closely with members of the Training Team, Workforce1 Career Centers Team, and other colleagues within CWO and SBS. They will also work closely with and provide performance management reports to initiative funders and co-creators at the Mayor’s Office for Economic Opportunity (NYC Opportunity), and advisors at the Mayor’s Office for People with Disabilities (MOPD), and the Mayor’s Office of Workforce and Talent Development (Talent), as well as any private funders that might support the project over time. Specific Responsibilities: • Help coordinate meetings, trainings, and co-design activities with community members and partner organizations. • Assist with the contracting and onboarding process for selected service providers. • Monitor program timelines, deliverables, and activities to ensure projects remain on schedule. • Collect and organize program data and feedback from partners and participants and support the use of data to continually improve programs. • Assist with writing reports, summaries, and updates for leadership, City agency partners and funders. • Review invoices and confirm services were delivered as expected. • Support general communication and learning efforts across the program team. • Work closely with other SBS teams and City agency partners to align efforts.